You Broadband — Fooling Customers

Address:

Pune, Maharashtra

My You Broadband account number is - 779097

I have taken You Broadband since February.As a frustated customer I will advise all other customers to avoid taking You Broadband services. Even if you dont have any other options in your area; I will suggest you not to go for You Broadband service as when they take money from you they promise lot of things out of which they dont provide atleast 5% of it. I renewed my services for 3 months after lot of convincing from the area manager in May2012. After I paid money the very next day my Broadband service went down. I called the customer care so many times(I must have called 20 times in May and June). Their advisors raise a new complain when ever you call which never gets fixed. When you ask them for update they say there is a problem in the area which will be resolved in 48 hours. I am waiting for that 48 hours from begining of May which didn't come till now(Today's date -23rd June). When I asked for the refund of my money they divert the topic to other things and never answer my question.

I am going to lodge a formal complain in Judicial court to get compensation for wastage of my timings and money which I have already paid.