[Resolved]  You Broadband — Not Receiving Services

Address:

Gujarat

Hello

Name: Jay Chauhan
User Id o[censored] Broadband: Jay003

i have paid Rs. 2800/- for 6 month internet pack and I was told to get 300kbps speed but i am getting just 10-15kbps speed and i have raised two complain.[protected] was the first complain no and that was closed by company without intimation when i called again asking for justification regarding this thing they said we are reopening this complain and you will get a call back. its already passed 48hrs there is nothing happened and now they are not receiving my call

i have also talk and mailed the same on NODAL office below is the details of nodal office

Ahmedabad
YOU Broadband & Cable India Limited
Sarthik Building 2ND Floor,
Near Fun Republic, Ramdevnagar,
Ahmedabad - 380015
Call Center[protected]
Phone:[protected] / 26925969
Fax:[protected]
Email: customercare.[protected]@youbroadband.co.in

Also they are not responding

I have already spent Rs. 200 to 300 by calling in customer care and local officers.


Please Help
Regards,
Jay Chauhan
[protected]