You Broadband — They cheat customers

Address:

Bangalore, Karnataka

I am using internet service of You broadband more than a year it's working pathetic. Since last 3 month's it works like once in a blue moon, whenever I called up they just provide request number but no action has been taken place. Few days ago a fee collection person came down to my residence and told it will work fine now and collected money from me and still no service, I tried to call up their technical service and they said there is no complaint registered for this issue then I registered once more complaint with technical department and they said they will come and check the connection but again no one came down to have a check on service. Finally I just want refund of my money which I have paid to them. Please tell me how to register a complaint in consumer court..