[Resolved]  You Telecom Broadband, Pune — Wrong bill and pathetic service and speed

On 17th dec 2008 i took the conn of you telecom.since that day i daily complaint about speed.actually I took the conn of 2mbps and it give me download speed of 9-12kbps.there are also wrog connection log they hv generated.I am using conn on single Pc but there log show 2 conn at same time ...and they added this all usage in my account.My account is showing 800mb download in 1 day.I complaint lots of time about this but call center said billing dept tried to call u but u were not picking up the ph.Every day i get the same answer.I have all print screens of there log.My plan was for 3 months but now i applied for termination of connection.But since last 7 days they are not disconnecting my sevice.I got very frusted with this and i lost 1000 rs in 15 days only because i dont have gurantee that they are going to listen to my complaint and return my money.So any one come across you telecom pople be aware of them they will plug the connection on same day and never return to check you.There is only one return that is bill huge bill.