Dear Sir , I am a BE.Mech graduate and a retired person and have applied an internet Broad Band connection to YOU Broad Band & Cable India Ltd. Adajan Branch,Surat , Gujarat on 10th Aug 2013 by paying a cheque amount of INR 3949/- against the YOU SMART plan with 256kbps speed unlimited for 360 days. I have been informed by the concerned visiting staffs Mr Meghraj, that it will be operative within 7 days or earlier.
On 19th Aug they installed broad band cable thru near bye connection telling that in 2 days it will put in order, but after many calls and reminder am not getting a specific date & only showing the reason that they don't have a part called ''CONNECTOR'' in stock but even after calling , the visiting staff Mr.Kaushal Pancholi & Mr Meghraj were failed to answer specific reason.
If this is the status & Situation of FIRST stage i don't see any Bright & smooth function of the system even after paid amount in full.
PL LOOK INTO THE MATTER OR I MAY FORCE TO GO FOR LODGING COMPLAIN TO CONSUMER FORUM.
N.B. - My CRF NO. - 512006 / Dt.10th Aug 2013 at Surat City. Was this information helpful? | 
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