YouTele — Unstable services

I am using Youtele services in Navi Mumbai area. They don't allow to use SMTP server of my office and they provide there own smtp (smtp.youtele.com) which is always unstable. It takes at least 40 - 45 minutes to get mails out of my outbox.

I have companiled so many tile on the youtele call center and after 2 months (2nd Jan 2009) I wrote a mail to premal.[protected]@youtelecom.com, ganesh.[protected]@youtelecom.com, both are nodal officers. Today is 1st Feb 2009 and I am still facing the problem.

Either they don't take our complains seriously or they think we are fools.

waiting for any call from any of the nodal officers in this week after this complain, if this website works...

Regards

Rohit Kumar