Comps Trade Pvt Ltd — order id: [protected]

Address:Bangalore, Karnataka, 560091

I ordered for a redmi note4 mobile in this today 20/10/17. Immediately i got an sms and email communication showing as the order has been accepted. Then i got a call from mr varun and he told one more sms will be giving with paytm details for payment with waybill tracking number. I got the sms and i received the followup call from him twice asking for the payment to dispatch and i was assured the item will be picked by 12:30pm and will be delivered by 4 to 4.30 hours time. Since i need a set immediately today, i have done the payment and again contacted him and he told the item will be dispatched soon. Unfortunately till now the item not delivered, and i checked in courier tracking and understood the item not dispatched yet. I tried to contact mr varun many times through the mobile numbers provided, but the call was not picked.
I required to get the mobile or the payment back as immediate
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Dear Customer,

Thank you for writing to us. We agree that you have paid and the item is already shipped. We have contacted the courier company and they have promised to rectify the issue asap. Will request you to wait till 24 hrs for now and we will get it delivered within that time.
U fraud people... Why u making fool us what about my order u bledy*
And let me know this order details...[protected] also I mention payment proofs see properly...
Dear Vittal92d,

We have already notified that we have never received any such payment. Also why dont you complaint to the bank if you have made any such payment. Sir we did give you the account but no transaction yet. Also sir snaps can be editted and presented. Why dont you do complain in the nearest canara bank branch and they will also inform you that no such transaction has ever been credited to the said account.
Vittal92d's reply, Nov 1, 2017
Ok sir now I will talk with my home branch and let u know... Also I will talk "CANARA BANK" KOLIWADA FLANK ROAD MUMBAI, and check my screen shot of mini statement
What sir you told wait 24hours what you told that time is finished and courier person not received any item from comps trade why are you telling silly answer where is my order when was reached me pls tell me and you sending or not sending that also tel me
Dear Customer,
We have checked the order and have found that this parcel is already delivered by ARAMEX TRACKING NUMBER [protected]. The order was delivered on 20/10 2017. So plz do not write fake complaints sir.

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    Bangalore
    Karnataka
    India
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