Comps Trade Pvt Ltd — product not received and complaint mark as resolved

What about my complaint
This is my order id: [protected]
It's my tracking number ecom express tracking number[protected]... Now it's showing me empty details

Your a/c no. Xxxxxxxxxx2977 is debited for rs.3310.00 on[protected] and a/c xxxxxxxxxx296 credited (Imps ref no.[protected].

If you not give proper response within a hour i will answer you by court or police station i have every details like 1st call to last call recording voice details and i am already post that screen shots including bank transaction and before i post a complaint on just dail.
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Oct 05, 2017
Updated by Vittal92d
I had watched advertisement of comps trade pvt. Ltd. On olx.

My order id: [protected]

Tracking number[protected]

And i booked mi 3s prime mobile, on comps trade pvt ltd, after some hours i got mail from comps trade pvt ltd about payment method, m not able to pay the amount that day. And next day varun dhokalia called me, and i explain him 'i don't have paytm balance and i am a bedridden patient' so he understand my problem and he gave me this account details (Account name - sheetal kumar
Account number[protected]
Ifsc - cnrb0002076
Bank name - canara)
To make the payment. Also he said your order delivered before 11.30am, i done payment in same hour (Date 4/10/2017 time11-58pm) m waiting from since morning i don't get any mail or my product... I called him so many time he not respond, please help me
My number [protected]
Oct 05, 2017
Updated by Vittal92d
Complaint not resolved
Oct 05, 2017
Updated by Vittal92d
Who said my complaint is resolved.. . I didn't get any calls or mail.. . Nothing
Oct 05, 2017
Updated by Vittal92d
Few minutes back I posted a complaint about comps trade pvt ltd.. Regarding product not received... And now that status showing complaint mark as resolved. How it's possible I didn't get any calls or mail and now m check my tracking number, there is empty detail... .
This is my complaint scree shorts
Oct 28, 2017
Updated by Vittal92d
This is proof and let me know

Complaint comments 

Comments

Dear customer,
We have never received a notification from paytm about any such payment. We do see an order but its unpaid. We do not ship unpaid orders. Also complaint here the proper proofs of payments which should be the snap shots of your PAYTM Passbook. Also all our lines are active 24/7 and we reply to all emails in 1 hrs average time. Sir we do take all the reviews very seriously and can go to an extent of legal action in case of fake reviews.
Vittal92d's [Complaint's author] reply, Oct 28, 2017
Your a/c no. XXXXXXXXXX2977 is debited for Rs.3310.00 on 04-10-2017 and a/c XXXXXXXXXX296 credited (IMPS Ref no. 727723513002)...this is transaction I'd ... Let me know...also I attached screen shot please check...

THIS IS BANK DETAILS U ONLY SEN
FROM THIS NUMBER 8879100137
Account name: Sheetal Khurana
Account Number: 2076101053296

IFSC: CNRB0002076
BANK NAME: CANARA
AMOUNT: 3310
Vittal92d's [Complaint's author] reply, Oct 28, 2017
Let me know as u say ur lines are active 24/7...m waiting... If transaction is fake
M ready whatever legan action u can...
Vittal92d's [Complaint's author] reply, Oct 28, 2017
I updated the transactions screen shot... Also update copy of text
I received my order on time so if you actually ordered then why not go to some practical complain like compalining to Police and get them prosecuted.
Vittal92d's [Complaint's author] reply, Oct 28, 2017
Mr dhanush m a bedridden petiont and I can't walk so I texting... If m normal condition I didn't put review here... I will get my order by other way
Check the screen shots I payed through bank account to Sheetal Kumar account and also there is transaction I'd check proferly m waiting to ur reply
Dear Customer,

We have already notified that we have never received any such payment. Also why dont you complaint to the bank if you have made any such payment. Sir we did give you the account but no transaction yet. Also sir snaps can be editted and presented. Why dont you do complain in the nearest canara bank branch and they will also inform you that no such transaction has ever been credited to the said account.

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