Consulting Rooms Private Limited — Return or refund of the product not done

Address:

553, C-Sector, Sarvdharm Colony, Kolar Road, Bhopal

On flipkart I booked 331L Convertible Godrej Refrigerator which was delivered on 30.9.2020. On 01.10.2020 the Godrej Company technician visited and found that there is internal cooling problem and advised for return of the item. The ONLINE REPORT OF GODREJ SMART CARE IS ATTACHED HEREWITH where they clearly mentioned in the report "INTERNAL LEAKAGE REPLACE BY FLIPKART". I have been chasing since 01.10.2020 with Flipkart through their App, Website, tollfree no([protected]) and chat for replacement of the item but even after 6 days there is no feedback from flipkart. The webportal, App always shows error message while submitting final button. No support is getting from flipkart. The refrigerator lying idle at home. My replacement period will over on 10.10.2020. Do not understand what to do. Such a bad service by flipkart and the Seller - Consulting Rooms Pvt. Ltd. My regd. mobile no. in flipkart is [protected]. Through this no. I created my account and i booked the refrigerator in Flipkart.

Encl : The Report of Godrej Smart Care