Consumer Online Resource And Empowerment Centre — I Never Even Received The Missing Food Item

Address:

9anand niwas 25 a sahani Sujan park pune 411040

Placed A Complaint For A Missing Food Item With Swiggy . They Gave An Option To Refund Or Said They Ll Send The Food Item But It Was Too Late And We Had Already Eaten . Now, They Are Charging Me A Cancellation Fee For A ‘ Missing Item’ Which Was Firstly Their Fault . They Are Also Claiming That A Delivery Guy Try To Contact . I Never Even Received The Missing Food Item . Look At The Audacity Of These Guys, They Did Not Even Inform Me That They Have Charged Me A Fee So I Can Initiate A Complaint. I Came To Know About The Fee Only When I Was Trying To Place Another Order After Weeks .