| Address: | New Delhi, Delhi, 110085 | | Website: | www.continentalclubholidays.com |
I was invited with family for free holiday coupon on the behalf of continental club holidays on 27 jan 2017 in the evening 6 o'clock at continental club holidays office, 227, ring road mall, sector 3, rohini, delhi 85. I met with mr. Imran khan and his collegue. Instead he started showing us some holidays packages. They project me five year plan and give me one year trial plan for rs 17500. I asked him for emi payment then they took my credit card and swap 16500 rs. They forcefully asked me to take the decision on the table and in the confusion i said yes reluctantly. After a few days i realized that they are talking somethig else and not what they said at the time of purchage of membership. I mailed him within few days for cancellation and refund of full amount. They did not refunded money instead assured me that they will prowide me booking of hotel around 20 day before my travel plan.
Now when we plan for travel to shimla 8-10 june, firstly they agree to provide booking in hotel mayur, mall road shimla. Then they again try to extort me by demanding rs 3000 before booking confirmation. When i asked him for the same. Within few days they told me that they can not provide hotel in shimla on said date.
I had made all other arrangemeng, like train ticket booking for to and frow for my trip on their assurance.
I cancell my travell plan because they did not provide hotel booking, with loss in rs thousand because of train ticket booking.
I mailed him again to fully refund my money. But they are not refunding.
Also suggest me suitable compensation for my accrued loss to claim through consumer court. Is pil to the highcourt from group of similar victims is workabe.
Ajay gupta
Sectror 16, rohini, Was this information helpful? | 
first of all, nobody can force you to take out money from your pocket. you wished it so you opted the trail plan of our company.
the amount you have paid to buy the membership of the company, against it company is giving you the services for it. but you are not opting it and dening again and again.
it is also written in agreement that refund can be done within 7 days of enrollment.
take the booking and enjoy your stay. for any queries and issue please contact Mr.Alam contact no.[protected] you can even visit our office address: 128, 1st floor, vardhaman premium mall, opposite kali mata mandir, near deepali chowk, pitampura.