[Resolved] Country Club India — Closing/ Transfer of Membership | |||
I have a Country club membership which I bought in Bangalore few years ago. Membership No : COOLCG2384. This membership provides club access to Country clubs in India and abroad. It comes with a Free plot of land (30X40 sqft). at a Country club resort in Bangalore for constructing vacation home. When I bought this membership the Country club representative had told me that in future whenever I want to close the membership, country club will take it back or will find a buyer for transferring the membership to another member as this is an exclusive membership with a plot. I have left Bangalore few year back and what to close this membership as I am not using it. When I contacted Country Club for arranging the closure, I was told that I have to find a member who is interested in taking this membership and country club will not take it back. This is contrary to what they had informed me when I bought the membership. Thus I want this to be resolved asap. Was this information helpful? | |||
Complaint marked as Resolved
Country Club India customer support has been notified about the posted complaint. Verified Support Nov 04, 2015 Country Club India Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link
https://play.google.com/store/apps/details?id=com.ccil&hl=en
One more Information we would like to give you that we have now our presence in Malaysia and Singapore, Now you can opt for a holidays there too.
For further any queries please login to our below mentioned portal link and give your complete membership details.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com
Members Feedback Clik :- http://reviews.countryvacationsindia.com/
Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership .
Best Regards,
Response Team.
Country Club Hospitality and Holidays
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 2 Comments | |||
Comments
Posting the information to help people cheated by country club. There are indeed ways to get your money back, if you are a victim of country club scam.
The non-refundable clause mentioned in the country club agreement doesn't stand in the court as it is a one sided verdict. This was already mentioned by Ludhiana court against these same frauds named Country Vacations. These are the steps, you should follow.
If the payment was made less than 10 days ago, file a cancellation request and file a dispute with your bank. There is a 10 days cooling off period with any agreement.
If the payment was made less than 2 months ago, file a cancellation request and file a dispute with your bank. Depending upon the bank, you might receive the refund. HDFC is a bank which is known to provide refunds in such case.
If the payment was not made using a card, or if 2 months have passed, send a formal cancellation request to country club ( email to their customer care id from your registered email id ). Also, send a registered post to Country club with the same complaint. Send it to their local office as well as their head office. Give them 15 days to respond. They will try to give fake replies and try to lengthen the process. Just stand firm for the cancellation of membership. After 15 days, file a consumer court case. If you have any issues, feel free to post it on
https://www.facebook.com/cheatedbycountryclub
We also have a dedicated website - http://cheatedbycountryclub.in/
The non-refundable clause mentioned in the country club agreement doesn't stand in the court as it is a one sided verdict. This was already mentioned by Ludhiana court against these same frauds named Country Vacations. These are the steps, you should follow.
If the payment was made less than 10 days ago, file a cancellation request and file a dispute with your bank. There is a 10 days cooling off period with any agreement.
If the payment was made less than 2 months ago, file a cancellation request and file a dispute with your bank. Depending upon the bank, you might receive the refund. HDFC is a bank which is known to provide refunds in such case.
If the payment was not made using a card, or if 2 months have passed, send a formal cancellation request to country club ( email to their customer care id from your registered email id ). Also, send a registered post to Country club with the same complaint. Send it to their local office as well as their head office. Give them 15 days to respond. They will try to give fake replies and try to lengthen the process. Just stand firm for the cancellation of membership. After 15 days, file a consumer court case. If you have any issues, feel free to post it on
https://www.facebook.com/cheatedbycountryclub
We also have a dedicated website - http://cheatedbycountryclub.in/
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