Country Club India — complaint regarding country club employee sakshi working in nehru place branch | |
Dear team, My name is pankaj kumar an active member of country club. I want to complaint regarding one of your office employee name sakshi working in nehru place branch. She has no manners how to talk to customers. Even though i have spent lacs of ruppess but still every time i am not getting the response from your side. It looks like i have waisted my money there. You are working in a service industry but sakshi has treated herself as boss of me and every time speak in a rude way. Whenever i made a request for booking, she creates problems and provide incorrect information. I request you to fire such kind of employees on immediate basis to maintain the prestige of country club. The incident was happened on 26th sep at 14.30 pm. Was this information helpful? | |
Country Club India customer support has been notified about the posted complaint. | |
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
I am totally out of patience now to deal with fake promises made by both. I want you to help me getting my refund back to my account else provide me the process for cancellation of this holiday plan with Country Club.
I would like to bring into your notice that how they are making fake promises to an honest customer and is not bother to submit the documents to account department for registration of my membership.Yesterday only he did after calling him and customer care representative for confirmation.
I got to know that there is no documents got submitted even they made the whole payment on 15th july 2017 the day when I met and signed up the documents and from that day no welcome kit was sent from your side till yet and now there is no use of it.
Plan Details:
6 NIGHT 7 DAYS CC
2 FLIGHT TICKET DOM
6 NIGHT 7 DAYS WW
LT CLUB ACCESS
6 NIGHT 7 DAYS ADDITIONAL
LT FITNESS AND GOLDS GYM MEMBERSHIP LIFETIME
6 NIGHT 7 DAYS HOLIDAY
2 NIGHT 3 DAYS JIM CORBETT PACKAGE
2 NIGHT 3 DAYS DUBAI ADD
6 NIGHT 7DAYS ADD
LIFE TIME DAE MEMBERSHIP
I spoke to Yogendra regarding my refund and he was agreed to transfer it on my account till yesterday evening and now he is not even answering my call, i am afraid if he will ran out of business then who will refund hence i have decided to cancel my membership with you and loudge a FIR under section 420 and fake transactions on my credit card.
Also a note for Country Club that due to such fake promises made by both the persons only i am willing to quit with Coundryclub.
Please process it further and let me know that by when i will get my refund of Rs.160200.00 back to my credit card.
Please find below the detailed information of both of the person who made fake promises:
Yogendra Pratap Singh:[protected] & [protected]
Puneet Maheshwari:[protected]
Early response would be highly appriciated.
From yogendrapratapsingh786 <yogendrapratapsingh786@gmail.com>
to Sumesh Singh <somee1210@gmail.com>.,
cc <[email protected]>
date: Thu, Aug 24, 2017 at 7:38 AM
subject: Re: Meal expense reimbursement
Dear sir,
As discussed with u i will transfer your travel and food bill amount rs 11000/-in your account before 1 st sep 2017.
Regards
Yogendra pratap singh
Branch manager
Country club hospitality and holidays ltd
Sent from my Samsung Galaxy smartphone.