Country Club India — country vacations holiday package

Address:

Country Vacations, No14, CRS Building, Opp Le Meridian Staff Gate, Cunnigham Road, Bangalore - 560052 Ph : 080 42109345,9035056565, Bangalore, Karnataka, 560052

Hi,

Country vacation membership id : cvbg2mcclub5sb264409

One day on 12/5/2019 i have got a call from country vacations saying that we got gifts worth 50000. There will be presentation after that we will be receiving gift voucher. We went to that location in jp nagar bangalore and they asked us to wait and there will be presentation before they handover gift to us.in the presentation they gave explanations regarding their various vacation schemes.

I have purchased one of their scheme worth 40000. This was the mistake i have done. After coming home i found that this is not helpful for me and i have raised for cancellation. Below are the exact words stated in the agreement.

"there shall be a cool off period of 10 days from the date of signing this agreement wherein member can discontinue the agreement by paying a nominal administration charges of rs 3800 to the company. After deduction of the aforesaid amount (Rs 3800) remaining amount would be refunded to the member within 120 working days from the date of invoking of cool off period. For invoking the cooling off period the member shall send a written communication to the country club, central customer care, 4th floor, asian building, begumpet, hyderabad-500016 through registered speed post or an e-mail to [protected]@countryclubmail.com. After expiry of the aforesaid period the fee is non refundable under any circumstance."

Accordingly i have sent a mail to [protected]@countryclubmail.com for cancellation on 15/5/2019 after 3 days from invoking this offer. But this time they have rejected saying that they will not refund the amount. As i have raised for cancellation for whatever reason within 3 days i have to get my money back. I have attached the agreement note. Request your help to get my money back.

I have also raised this complaint in national consumer forum. They have disposed the complaint saying below reason
"grievance was forwarded to the company by nch but no response has been received. If you have already complained to the company in written, not received any response from the company or not satisfied with the company response. You may file your case in consumer forum, following the procedure prescribed by them".

Grievance number: 1563409

Thanks,
Shashiraj nk
Mob : +91-[protected]
Email : shashiraj. [protected]@gmail.com [protected]@yahoo.co.in