Country Club India — t & c was differ after the payment so we want the money back

Address:3rd Floor, Rushabh Chembers, Valkeshwari, Jamnagar, Jamnagar, Gujarat, 361001

Below is 1st email copy send from my email which send to country club
My email address is : [protected]@gmail.com

From : dilip s ghedia
B-6, kishan tenament,
Opp : indira school,
Jamangar - 361008

Subject : refund and cancellation of application no. 469 dt. 21/05/2019 due to misguidance from your staff at 3rd floor, rudrax complex, nr : takwani hospital walkeshwari, jamnagar

Date : 24/05/2019

Dear sir, country vacation, hydrabad

My self dilip ghedia, 69 years old senior citizen form jamnagar. We got call from your contry vacations' jamnagar office on twice on 20th and thrice on 21st of may 2019 by your managing staff puja bhatt. She told me that we were lucky winner of some draw, selected for deal and they got our number from reliance mart jamnagar outlet asking details and etc on 19th of may 2019.

When we went there they collect our primary detail and then told that u have to go to our conference hall for better understanding of our the products, hence we curiously went there.

Now they told that don't pickup any call or you can't call any one during this 90 minutes. After giving so many details of hotels and accommodation by you manager dipak mandani they come to conclusion about the total package of rs.4, 20, 000.00 for life time membership and etc.

We deny for such big offer and thinking about to leave your office, in mean time of your managar dipak mandani told me to go for some lower budget scheme with country vacation, and that was rs.90, 000.00 membership offer with discounted price of rs.69, 600.00 in that total 5 trips was there with 2 free accommodation trip at any place under country club.

Now come the real game.

1. They don't allow to discuss with my son, i am 69 year old senior citizen and need to talk to my son before taking any such decision.

2. They told me that the offer will be only for this moment and you would not get such offer once you leave our primacies.

3. We took that positive with some intent with their emotional guidance, we decide to go with the plan.

4. Now we pay total rs.50, 400.00 in two transaction through debit card, till that moment no agreement documents was produce to us for signing.

5. When we sow the documents there was three things that was not told by them

1. No refund once after u pay to us. We had not signed the documents before payment.

2. 5% increase every year in your yearly renewal of rs.10, 500.00 amc

3. How many trip or package was not mentioned in the agreement.

Doing this lots of time was given in to their emotional guidance and pressure of current time deal, me and my wife signed the documents quickly without reading them as we already pay them rs.50, 400.00. We left to home with grisma popat, she came with us to collect the cheque of rs.19, 600.00 due balance of the deal.

We received printed receipt and one free trip voucher and agreement copy till this moment.

At evening time i read the documents properly and felt cheted due to above three points, so i have make stop payment of rs.19, 600.00 cheque.

Now further i don't want any kind of deal from your country vacations, at the age of 69 i felt very bad for me and family that such people takes advantage of our age.

Further i visited today if i can get any kind of rate or brochure so that we can take them further with you but dipak mandani and staff told that there is no such policy for rate and etc.

You can cheque the cctv footage of above matter if you can.

Now i can't understand how to trust such people whom not answerable once they take the payment from us, and moreover they also told that we could do nothing but to see u hopeless once after u pay to us, but before that we give u all emotional guidance and etc.

With above reference this deal is not valid due to all facts mentioned above, i would like you to react on this and give back my payment of rs.50.400.00 cheque to my address mention above.

Yours faithfully

Dilip s ghedia

Below is 2nd email copy send from my email which send to country club

From : dilip s ghedia
B-6, kishan tenament,
Opp : indira school,
Jamangar - 361008
Mobile : [protected]

Subject : refund and cancellation of application no. 469 dt. 21/05/2019 due to misguidance from your staff at 3rd floor, rudrax complex, nr : takwani hospital walkeshwari, jamnagar

Date : 24/05/2019

Dear sir, country vacation, hydrabad

My self dilip ghedia, 69 years old senior citizen form jamnagar. We got call from your contry vacations' jamnagar office on twice on 20th and thrice on 21st of may 2019 by your managing staff puja bhatt. She told me that we were lucky winner of some draw, selected for deal and they got our number from reliance mart jamnagar outlet asking details and etc on 19th of may 2019.

When we went there they collect our primary detail and then told that u have to go to our conference hall for better understanding of our the products, hence we curiously went there.

Now they told that don't pickup any call or you can't call any one during this 90 minutes. After giving so many details of hotels and accommodation by you manager dipak mandani they come to conclusion about the total package of rs.4, 20, 000.00 for life time membership and etc.

We deny for such big offer and thinking about to leave your office, in mean time of your managar dipak mandani told me to go for some lower budget scheme with country vacation, and that was rs.90, 000.00 membership offer with discounted price of rs.69, 600.00 in that total 5 trips was there with 2 free accommodation trip at any place under country club.

Now come the real game.

1. They don't allow to discuss with my son, i am 69 year old senior citizen and need to talk to my son before taking any such decision.

2. They told me that the offer will be only for this moment and you would not get such offer once you leave our primacies.

3. We took that positive with some intent with their emotional guidance, we decide to go with the plan.

4. Now we pay total rs.50, 400.00 in two transaction through debit card, till that moment no agreement documents was produce to us for signing.

5. When we sow the documents there was three things that was not told by them

1. No refund once after u pay to us. We had not signed the documents before payment.

2. 5% increase every year in your yearly renewal of rs.10, 500.00 amc

3. How many trip or package was not mentioned in the agreement.

Doing this lots of time was given in to their emotional guidance and pressure of current time deal, me and my wife signed the documents quickly without reading them as we already pay them rs.50, 400.00. We left to home with grisma popat, she came with us to collect the cheque of rs.19, 600.00 due balance of the deal.

We received printed receipt and one free trip voucher and agreement copy till this moment.

At evening time i read the documents properly and felt cheted due to above three points, so i have make stop payment of rs.19, 600.00 cheque.

Now further i don't want any kind of deal from your country vacations, at the age of 69 i felt very bad for me and family that such people takes advantage of our age.

Further i visited today if i can get any kind of rate or brochure so that we can take them further with you but dipak mandani and staff told that there is no such policy for rate and etc.

You can cheque the cctv footage of above matter if you can.

Now i can't understand how to trust such people whom not answerable once they take the payment from us, and moreover they also told that we could do nothing but to see u hopeless once after u pay to us, but before that we give u all emotional guidance and etc.

With above reference this deal is not valid due to all facts mentioned above, i would like you to react on this and give back my payment of rs.50.400.00 cheque to my address mention above.

Yours faithfully

Dilip s ghedia
Was this information helpful?
No (0)
Yes (0)
Country Club India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information