Country Delight — Unethical Grocery App

Country Delight is an online grocery delivery app that claims to offer farm-fresh products to its customers. However, upon closer examination, several red flags and questionable practices have been identified, raising concerns about the app's transparency, payment system, and ethical practices.

1. Absence of Round Figure Quantity:
One significant concern with the app is the absence of round figure quantity options for products. Instead, they offer specific quantities like 290gms, 340gms, or 245gms. This practice may be misleading for consumers who are accustomed to purchasing products in standard unit sizes. It raises questions about the accuracy of the stated quantities and may cause confusion among users while making purchasing decisions.

2. Compulsory Wallet Recharge:
Another red flag is the app's insistence on using a wallet system for payment. Instead of allowing direct payments from the user's account, customers are required to recharge their wallet within the app. This forces users to maintain funds in the app's wallet, making it harder to track expenses and leading to potential difficulties in retrieving leftover funds.

3. Forced Overcharging in Wallet Recharge:
One of the most concerning practices is that customers are compelled to recharge their wallets with more than the actual amount of their shopping cart. This means users must maintain an unnecessary balance in the app's wallet, which could be exploited by the company as an interest-free loan from the users. Such practices raise questions about the company's financial ethics and consumer-centric approach.

4. Disabled Comments Section in Ads:
The decision to disable the comments section in all ads further raises suspicion. This lack of transparency restricts users from sharing their experiences or reading feedback from other customers. It potentially allows the company to control the narrative and mask any negative feedback or issues with their service, making it difficult for customers to make informed decisions.

5. Misleading Pricing and Negative Wallet Amounts:
Users have reported instances of deceptive pricing on the app. Initially, the app showcases items at a lower amount, but upon delivery, the actual amount is deducted from the user's wallet, resulting in a negative balance. This practice is highly unethical and deceptive, leading to significant trust issues between the company and its customers.

Conclusion:
Country Delight's app is riddled with concerning practices that compromise transparency, consumer trust, and ethical standards. The absence of round figure quantity options, compulsory wallet recharge, forced overcharging, disabled comments section, and deceptive pricing undermine the app's credibility. It is essential for consumers to be cautious while using this app and for regulatory authorities to investigate and address these unethical practices. Users are advised to consider alternative platforms that prioritize transparency and prioritize the well-being of their customers.