Country Holidays Inn & Suites — Poor service and false promise | |
Hi, I paid for 5 yr domestic membership plan to this company on 30th Jan'21. Due to Corona, the sales person (Mr. Narayan) committed me to extend the membership and plan I would not be able to avail them due to current covid conditions, also he said if I would not be satisfied with the services of the company then I can take the refund of the money I paid after 15 k deduction. It is also mentioned on the company portal. Sales people are also accepting this thing but I had a conversation with Rahul and he said there is no as such policy. Even I dropped an email regarding the poor service I had with one of the associated property of this company named Hotel four point sharaton Delhi and asked for the refund of my plan. I think this is some kind of scam that is going on and I was feeling cheated now. Planning to file 420 complain against the company. CHISDLSA779957 Was this information helpful? | |
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Country Holidays Inn & Suites customer support has been notified about the posted complaint. | |
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+91 12 0499 4070
OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
Greetings for the day !!
Kindly refer a refund policy on our website as its to safegaurd the genuine interest of the members and here you have been given a stay at the 5 star property and you could contact us to get your membership tenure extension and complementary offers too under an exclusive offer which is there till 08thAug'21..Kindly expidiate.
I visited 1 of their associated property on 30th July and food /other services were pathetic. I mailed company for the same but no response on the same. I spoke company brach manager and mailed him and still waiting for the response since last 7 days.
I just tried to book holiday in Goa, they gave me 3 star property like white wood resort and one 4 star property nagoa resort. However company always states that they will provide 5 star property.
I think, I have been cheated by the company and multiple false commitment and false commitment.