Country Vacations — Cancellation of membership and refund

Address:

Kolkata, West Bengal, 700081

Member Name:Neha Agarwala & Nirmal Agarwala Membership no:CVKK37CLUB10LB199314 Amount Paid: Rs 65000.00 I, Nirmal Kumar Agarwala, along with my wife Neha Agarwala, was invited to visit Country Club Fitness Ground Floor City Center 2 Mall, Rajarhat, Major Arterial Rd, Action Area IID, Newtown, Kolkata, West Bengal-700157 on 01.05.2015. We were attended by your executive Mr Atanu Das and later by Mr Ranjeet Show (turn over manager) and as usual we were caught in your trap and paid Rs 65000.00 which is my hard earned money. I am sure you are used to this kind of mail where the modus operandi of siphoning of innocents peoples money is exactly the same. So I am not going to repeat that whole thing. I was told by Mr Das before signing the so called agreement that if in any stage we want to cancel this thing we would get the money refund back. This the just the beginning of the set of lies that this company teaches its executives to trap people.They told me that the amount of Rs 65000.00 that I would pay, will be converted into 12 emi's and I would not have to go to Bank or contact them for this purpose. But it did not happen. When I received the bill for my credit card, I had to pay the entire bill by prematurely closing my Fixed Deposit. When I asked Mr Das about it, he completely denied saying anything about the emi and as usual denied of the refund when I asked him about the cancellation of the membership. Its been six months that I have been trying to contact Kolkata customer care and even visited Topsia office in kolkata.I have talked to centralised customer care several times but to no effect. It all seems that you have attitude like 'we are the partners in the same crime, so dont expect anything from us'. If you argue that just because we have signed the agreement which was made on false promises and unethical practices, its just not done. I think its absolutely irrelevant to mention that I am a govt employees and will not going to accept this nonsense.Since I have not used any of your facilities, I want my money back as early as possible. Its needless to mention that the complaints against country vacations are in huge numbers and the kind of negative publicity will going to harm this company sooner or later. So I humbly request you to refund back my money back so that I will have at least something nice to say about your company. Regards, Nirmal Agarwala #[protected]