[Resolved] Country Vacations — Cancellation of membership in country vacations | |||
On 20th of March 2014 I was called for a meeting at Country Club, Begumpet to come and collect some free gift own in a lottery. I and my wife attended that meeting based on curiosity. Same day during this meeting, we were offered Country Vacation plan, where a manager from that team, Mr. Chandu (M:[protected] & Mr. Aizaz (L:[protected], explained about this offer. That offer consist of following point but not limited to • 6 nights and 7 days of vacation yearly at any Country Vacation/Country Club resorts and hotel throughout India and world. • During stay, a car with driver cum guide • Up to 40% discount on Air Fare. • Other than me, my wife and 2 kids, if I want to take any other couple, they will provide a separate room with nominal charges or if I am reducing my vacation days no need to pay anything. • There won’t be any off season and I would be eligible to book my vacation throughout the year. • 4 star or similar hotel • Life time free membership (Gold card) and free access to all facilities at country club They suggested two options: • One with Plot of 150 sq. yards & Club membership for life time – Costing 2 Lakh Rs. • Gold Club membership for life time – Costing 1 Lakh Rs. Actually these were costing about 2.8 & 1.5 Lakh Rs respectively. But as country club is celebrating 25 years, they said they can offer a discount to the above mentioned prices. Also they said they have tie up with all major banks and convert to interest free EMIs upto 36 months which will make the EMI to about 2700 per month. This made me think favourably as it has tie ups with banks and the EMI being less. So atlast decided to pay the amount of 1 Lakh thru HDFC credit card. Now they are denying to convert it to 36 months. Rather they converted the amount to 24 EMIs with additional charges making it to about 4700 per month which is nearly double the expected EMI. Team also didn’t allow us to take decision later because that offer was valid only during that meeting on the same day. They spoke about lot of facilities and by luring the people asked them to sign the agreement and not providing enough time to read that agreement fully .Addition to that they will say you will receive one more copy of agreement with the same benefit which we had explained. But we will never receive any other copy of agreement at all. When I go through agreement it is totally opposite what they had explained. My membership id is CVHYD5CLUB5LB196804. And I received the normal membership cards which are valid for 5 years where as the promise was for gold membership valid for life time. In view of above discrepancies, plz cancel the membership and arrange for a refund at the earliest. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 18, 2015 Country Vacations Customer Care's response
Dear Member,
Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays
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6 Comments | |||
Comments
Did you get this issue resolved? If yes, how what did you do?
If no? What further steps did you take?
If no? What further steps did you take?
This is not resolved yet. Plz contact me at [protected] for more details.
Yes.CV is Cheating firm . Do not become member in any case,
Yes.CV is Cheating firm . Propagate in our friend circles message ..Do not become member in any case.,
Can you please contact me at[protected] as I am also a victim and I am adding people against them to get the money back.
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
If not, what steps did you take??