Country Vacations — Cancellation of my membership and refund

Address:

Bangalore, Karnataka, 560033

Hi
I had taken up an membership from country club Sarjapur location (Bangalore) 4 years back. While during making us to membership discussion, it was informed to us that we would be getting 7 days & night’s stay for a year and our membership was for 5 years hence it would be 7 days x 5 times for 5 years and if we book in advance of a week there would be addition of 7 more days for every year eventually making it 14 days a year for 5 years. And there were no other charges & if we don’t like to use we can surrender it after 2 years to country club and get refund (- tax amount) for the unused days and several other good commitments to make us scapegoats to opt for the bookings…

But while we tried booking from day one we were finding difficulty in booking the right rooms (which never available) and if at all available were forced to opt for food charges costing around 2400 per day while booking, which we did not wanted to…
So I had tried discussing this issues with several customer care officers and had visited several times your Sarjapur office & Koramanagala office for no use.

Now I had not used even a single day of this option and wanted my amount refunded. I have been fed up with follow-ups on this query since 4 years and could not get any proper response.

so look into the same and try to refund the paid amount immediately (as agreed by your team member)
membership no. CVBG1CLUB5LB112560