[Resolved]  Country Vacations — Club membership

Address:	Kolkata, West Bengal, 7000046
Website:	www.countryvacations.com

Below is the complaint made via email:-

"This company is all about telling lies.While taking the membership they promised us about Resorts or Tie ups all across the world and we also asked him specifically about Malaysia and they said yes to that also but now when we enquired about it he said that we dont have any tieups there.It is also damn hard to call them as whenever they pick up they will give some other no. and ask to contact on it.
What kind of company is this i dont believe.
Also when we call on the Customer care they always ask us to call on some other number.

We have already paid up 35000 out of the 70, 000(Membership fee) and greatly regret it.

I had also put my grievance on their company email twice but there was no response which shows the true nature of this company.

The sales guy named Shushovan which was completely involved along with prabir kundu in telling huge lies while selling the membership to us has not taken our calls till date despite calling him on several occasions.

Another thing which they hid was that for inquiring for vacations we need to go to another place in Topsia which is about 10 Kms from my house.Had they told us this before we would have never took the membership.

The sales people hired by this company reflects about your company.All of you are big time liars."

After the above mail the head office had contacted me around 6 months back and i told them that i dnt want to continue to which he said fine.

Now today 18-12-15 i get a call from the Kolkata office from where i took the membership they say that i need to return all the docs and pay 2000 as cancellation charges.In the Memberhship Deed there is no such thing written and its clearly mentioned that if within 45 days after membership if there is any unpaid amount left the the amount will be forfeited and hence if i am not wrong the membership will be cancelled.