Country Vacations — country vacations fraud, jp nagar bangalore: cheated false promising and looted rs.99000

Address:

560076

I am cheated by country vacations, jp nagar, bangalore branch dated 10th of february 2018, initially they called saying that, you won the prize and a complimentary holiday gift voucher, come and collect with your spouse. When we went there they gave presentation for 1 hour.
Mr. Rakesh and his sales team offered me holiday package with nonsense false promises as listed below.
1. Every year free stay for 6 nights 7 days nationally/international in 5 star hotel for 7 years. I can take up to 12 members without any extra charges.
2. Where as while asking to book my first holiday their representative ms rebecca tasked to pay extra money even after paying 99000
3. Free candle night dinner every month without any extra charges.
4. Every friday dinner party at country club resorts.
5. Free snap fitness gym membership for 2 years.
6. Facility of resale holiday package at any time with same price.
7. Lifetime membership to two other chain of clubs.

They asked to sign agreement, agreement was not containing any of such benefits, on asking about it they said you will get all benefits details with welcome kit and membership card, 30 spa vouchers. All these benefits on the package of 99000rs, i asked them to give me one day to think, but they pressurized and said this offer is valid for today only. They did not give time. I blindly trusted them as they are mnc hotel. I paid total amount converted to no cost emi as told by mr rakesh using hdfc card.

While booking the holiday the lady was asking extra money in the name of taxes even after full payment and did not book the resort.

As told before when we asked for any available international resort booking again they kept on delaying and then stopped responding without making any reservations.

Its been 1 year now we are going to jp nagar office and the head office in bangalore because nobody responds to the calls, we have sent so many cancellation mails to the customer care stating out problem but of no use.
Everyone in country vacations office including the head office near m. G road is fooling us telling false things.

None of their numbers are reachable. Even their so called head office numbers just rings, nobody attends.