Country Vacations — no refund initiated till date

) As per sale agreement, I can request for cancellation in cooling off period (i.e with in 10 days after signed agreement). I sent email within 10 days and got response from merchant like within 120 days they will refund.
2) But, Jagadish (representative from country vacations) haven't discuss this one and said cancellation is not possible and non - refundable.
3) After one week of availing country club membership, I got call from Country Club Head Office to get feedback from my side and to know what all services promised for this membership. I have explained everything how it went and list of services they have told us before payment. Immediately Head office person stopped me and said promises are incorrect, whatever in sale agreement will be provided.

List of Promises (important ones are listed):
Special offer, 1 week international trip (few list of countries) excluding food & service charges everything free (accommodation, to and fro flight tickets, transportation, travel guide to show all places, ...)
1 domestic trip for 5 days (applies everything as mentioned above)
we can avail country clubs and associated resorts for any party type occasion at free of cost (excluding food and service tax) and we can request few rooms for accommodation as well during that time.

4) One of dearest friend gave some feedback on country club services, which is shocking to me and experienced on the same.
5) after taking club membership, with in 4 days we planned for shirdi trip and requested, country vacations people to book a hotel in shirdi (as we can pay only service taxes). They have booked room for us in shirdi and requested to service tax now to confirm the booking. I said after check out time I pay for it. But they told, I have to pay first. Because of some problem I cancelled my trip and got refund from (railways, cab services etc.) services which i availed in shridi.

But, I haven't got refund from country vacations as it's only service charge (2000). I paid a service charge which I haven't taken. This is one which doesn't like in the service. Once you paid it's non-refundable. This is not at all fair as if any person cancelled any services and pay for it. Attached documents for proof.

6) As services are not good and Country Club Head office person mentioned things are not correct. I have called customer care to check on these problems and no one responded.

7) Then I have requested for cancellation of my membership and sent email & called so many times to country club. No Response.

8) I got email response from country vacations as they will take some nominal charges and refund my full amount (1, 59, 000 - 3800/- = 1, 55200). But, till date no refund initiated.