[Resolved] Country Vacations — Not provided the services they committed and charging extra for everything | |||||
Dear cv, I just want to cancel my membership and please refund my money as i am in very much financial troubles.Added to that country club.Country vacation is not providing any services as you promised.I am mentioning the cause below with full details how do you approached On 26 march 2016 i have been called for collecting a gift saying that i am selected in in lucky draw (For country vaccation 25 year celebration).Before giving the gift country club asked us to spend some time for their company presentation. They have started their country vacation presentation and said i am one of the 5 members selected in 25000 people and attracted us to take a membership in country club and country vacation by promising the below statements verbally (The thing is they have not allowed me to think and comeback and said the offers is valid only that time) The promises they made are below 1) free hotel accommodation on all country club / country vacation hotels and resorts worldwide for 6n/7d a year for that we need to make advance booking 2) free complimentary at hotels and free pick up and drop 3) hotel will give a car for our sightseeing (Need to pay only for the petrol / diesel) 4) all the festival events in country club are free of charge 5) child care at country club hotels and resortss 6) free gym and spa centres at anytime 7) will be given a plot (At worth of my membership fee) 8) and many others Finally we have decided to take the membership by paying (280000 inr) ( full payment made) But we are highly disappointed after started using membership and cv services So our final decision is to cancel my memebership and getting the refund as early as possible as we are in deep financial cricis. My memebership details are Membership.No: cvhyd6club5lb218071 Was this information helpful? | |||||
Complaint marked as Resolved
Country Vacations customer support has been notified about the posted complaint. Verified Support Apr 06, 2016 Country Vacations Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
http://reviews.countryvacationsindia.com/
Best Regards,
Response Team
Country Club Hospitality & Holidays
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 1 Comment | |||||
Comments
If paid thru credit card, file for transaction dispute with ur bank by calling to its customer care. Check with the executive if they've handled dispute before or not and then explain ur entire story. Be genuine and site all d correct reasons like false promises and misinformation. They'll help.
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016