Country Vacations — regarding reservation

Address:

Hyderabad, Andhra Pradesh

I am holding membership since 2012 and also paid 30years of annual maintenance fee already. I have stayed in the country club resorts like kovalam, kunoor and bandipur. There was no conditional booking of meals tied up with room booking. Now when asked for reserving for holidays in country vacations own resort, they are forcing us to take meal as mandatory and if it is not done by us, the rooms bookings will not be done.

Today 12/1/18 i dropped them a mail for reserving the room in kovalam but they are not ready unless we take meal package which they say as compulsory or to pay extra rs 700 per day. Customer care is not responding. Rmc desk attendant miss. Anitha answers in rude manner. They don't have courtesy to speak to the member in a pleasing manner.
Will our booking done or not is question mark.