[Resolved] Country Vacations — Surrender of membership & process for refund due to cheating / fraud with false statement & poor service | |||
To, Central Customer Care Country Vacations Hyderabad Dear Sir / Madam, It is My Painful Request You to Help me to Surrender my Country Vacation Membership bearing Member No. CVAH2BCLUB5LB168428 in Favor of Mr SHAH CHINTAN D. After Many Explanation & Some Wrong Commitment from CV Executive, I Have Deal for the Category: Club + 5 Yrs 6N7D Blue SR U12 (Billionaire) on 1/2/2014 wide Receipt No. 0214-CVAH-5584 with Membership Fess of Rs.20000. But Very Next Day on 3/2/2014 - i Came to Know about Some Bad Experience about Country Vacation & Country Club. So Went to Inquiry to the Customer Care Located at the Satellite, Ahmedabad. The Experience for Inquiry was worst in my Life; the Team don’t have Time to Talk & Don't have any Courtesy to Talk with the Member / Customer. So i have Decide to withdraw my Membership from the Doorstep of that office. Further, i have given 2nd chance & went to Country Club Fitness Center Located at Anandnagar, Ahmedabad. I Came to Know that, all the facility are chargeable here. The fake Commitment was given by CV Executive while dealing that all the Facilities are free for Member. So I finally Decide to Surrender Membership & went to Iscon Mall, Ahmedabad - from where i was Committed for everything. @ Iscon Mall Office, CV Executive had denied me for Refund of Paid Amount by Saying that it is not in Company Policy. I requested him for 5-6 Days & finally he committed me that once you try to Our Club / any Vacation - if you are Not Satisfied - He will help to Process for Refund. So i Process for the Same as per He Said / Committed. on 1/3/2014, i went to Visit the Ahmedabad - Country Vacations Located at Sanand Road. Very Horrible Experience I felt there. The Office In charge & GM had Simply Denied me to Provide Room against My Membership Card. Even there were all the Rooms are Vacant. I paid for the Entery Fees & found More Horrible that Club is Totally Messed up. No Maintenance / No Entertainment / No Service for the Premium Member. Only the Experience of CHEATING was Feeling on the Day. After that, i have Share my same Experience to the CV Executive, who had committed me for the Refund Process. But he is saying that, We can Only Process after You Experience for our Vacation. This is Simply Misguiding to Member for avoiding him for Refund Process. Herewith, Considering above Reason - I request You to Consider My Membership Surrender Request & Process for the Refund of the Paid Amount. Waiting for Positive Reply from Your Side. Regards, Chintan Shah +91-[protected] [protected]@yahoo.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Country Vacations customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
country vacations
opposite: secretariat,
amrutha castle,
hyderabad.
country vacations is a fraud company giving all false commitments, they won't offer any vacation doscounts nothing they will offer. I Vijay baskar received a phone call from country vacations office located in amrutha castle and their head office is located in himayat nagar, hyderabad about i won a lucky draw for doing shopping in hyderabad central and they asked me to come and collect the prizes with my family, so I went there on september 2013 to collect those but after I went to country vacations located in amrutha castle there M. Naveen(Team Lead) started to explain us about their offers and discounts in country vacations and M. Naveen and his team forcing us to take the membership in country vacations, during their false commitments and promises we are supposed to stay in their office for 4 hours with out food and drink. They also warned before entering into their office better to switch off our mobiles because mobile signal jammers were installed with in their sorroundings.and finally we are unaware of their illegel bussiness and we have paid 12, 500 rupees to country vacations, they told us they will send me membership card and broucher by post but still now I didn't receive any membership card or brochure. after collecting money from innocent people they will not care about their customers, for each and every event conducted by COUNTRY CLUB(BE AWARE THIS IS ONE OF DIFFERENT COMPANY, IT IS NOT AT ALL RELATED TO COUNTRY VACATIONS) country vacations people will call you message you for inviting you because after getting there for each and every program event you need to spend money, they will empty you pocket before leaving their place. My advice is better think once and speak with your family and friends before receiving phone calls like these fraudulent companies
opposite: secretariat,
amrutha castle,
hyderabad.
country vacations is a fraud company giving all false commitments, they won't offer any vacation doscounts nothing they will offer. I Vijay baskar received a phone call from country vacations office located in amrutha castle and their head office is located in himayat nagar, hyderabad about i won a lucky draw for doing shopping in hyderabad central and they asked me to come and collect the prizes with my family, so I went there on september 2013 to collect those but after I went to country vacations located in amrutha castle there M. Naveen(Team Lead) started to explain us about their offers and discounts in country vacations and M. Naveen and his team forcing us to take the membership in country vacations, during their false commitments and promises we are supposed to stay in their office for 4 hours with out food and drink. They also warned before entering into their office better to switch off our mobiles because mobile signal jammers were installed with in their sorroundings.and finally we are unaware of their illegel bussiness and we have paid 12, 500 rupees to country vacations, they told us they will send me membership card and broucher by post but still now I didn't receive any membership card or brochure. after collecting money from innocent people they will not care about their customers, for each and every event conducted by COUNTRY CLUB(BE AWARE THIS IS ONE OF DIFFERENT COMPANY, IT IS NOT AT ALL RELATED TO COUNTRY VACATIONS) country vacations people will call you message you for inviting you because after getting there for each and every program event you need to spend money, they will empty you pocket before leaving their place. My advice is better think once and speak with your family and friends before receiving phone calls like these fraudulent companies
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+91 40 4406 7877
+91 40 4007 7883
+91 40 4461 0100
Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We Apologies for any inconvenience caused to you.
Kindly email your grievance along with your membership details to response.[protected]@countryvacationsmail.com in order to enable us, to address your concerns at the earliest.
Thank You."
Response team.