[Resolved] Country Vacations — Taken membership but they are not fulfilling their promises given at the time of taking membership | |||||
I had purchased a vacation package from the country club on 14th August 2015 in Dubai thru one sales executive Mr Bashir Hassan who had misguided me into buying a holiday package for 30 years for Aed 50, 000.00(Fifty Thousand only) along with 2 plot of 1089 sq ft each in Vedic Meadows on Hosur road Bangalore. I had informed him that i was not interested in the plot and was only keen on the holiday package, but he misguided me insisting that the holiday package is for Aed and the plot comes free along with this package. However on the very next day i realized thru some friends that i was cheated by this gentleman as the Holiday package was costing just less than Aed 30, 000.00(Thirty thousand only) so i called Bashir and informed him that i would like to withdraw from the complete package but he promised to refund me Aed 19, 000.00(Nineteen thousand) for which i agreed . However its been almost 9 months from then and i have not been paid my due's of Aed I request the authority concerned to look into my case and guide the country club management to refund the said amount immediately without any delay. Also they had agreed to pay the interest of 0.49% on my credit card emi which i am paying to my bank. which they need to refund. Kind regards, Was this information helpful? | |||||
Complaint marked as Resolved
Country Vacations customer support has been notified about the posted complaint. Verified Support Mar 16, 2016 Country Vacations Customer Care's response Dear Member,
Good Morning!We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link
http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For further assistance call us on: [protected]
E-mail Us On: [protected]@countryclubdubai.com
http://reviews.countryvacationsindia.com/
Best Regards,
Response Team
Country Club Hospitality & Holidays
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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