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Courtesy Honda Complaints & Reviews

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Last updated Oct 6, 2022
Complaints 41
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Courtesy Honda Phone Numbers

Phone
+91 88 0093 3381
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3
+91 99 7140 0011
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4
Fax
+91 11 4320 0001

Courtesy Honda Website

Courtesy Honda Head Office Address

D196 & 160 Okhla Ind Area Phase 1
New Delhi
New Delhi District
Delhi
India
110020

Courtesy Honda reviews & complaints page 2

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M
Mohit Chauhan Kalkaji
from New Delhi, Delhi
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did not receive the rc after 10 months of purchase

Did not receive my rc and it’s been 10 months now, insurance people also denying for insurance claim, i want this issue to be resolved soon, my car is in the workshop from almost a month now, everyone is denying on there mistakes and not letting me to take claim for my fully insured car, need a response soon or else more and more complaints will be filled everywhere against the people involved...
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S
Smart Pavitra
from Delhi, Delhi
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airbags not opened

Address:New Delhi, Delhi

I own a honda mobilio car. It met with a serius accident from back and the car's back was destroyed. Its airbags does not opened which is a major issue. Because of it one passenger now is suffring with stiches on head. There were 3 passengers in total. 1 in front and 3 on middle
All were wearing the seat belts even in the middle.
The driver is having a shoulder injury because airbags didnt opened. I am attaching car photis as...
+1 videos
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A
Akhil Mukhija
from Patiala, Punjab
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wrv honda service faults

Address:Panipat, Haryana, 132103
Website:www.hondacarindia.com

honda “ car and brand is good to run,
But service station in panipat haryana is worst.

Lots of small work, workers doesn’t know how to resolve the problems faced by the car owner.

Poor quality of assistance and service.

Important :
Need to be correct _ if honda needs to stay in market for its comfort cars zone.
Because they making car service like
They sucked...
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R
RAM MOHAN MEHRA
from Gurgaon, Haryana
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vibration noise from the day of delivery

Address:New Delhi, Delhi, 110019

We have taken delivery of Honda Amaze 2018 on June 24, 2018 in the afternoon. At the time of delivery itself we complained about the vibration noise while pick up at 1st and 2nd gear.
We were told to send the car next day to be checked in the workshop. We did that but car was returned saying that we rectify the defact in 1st service.
The 1st service was done July 08, 2018. But the issues were not resolved.
We again visited...
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A
anurag21
from Noida, Uttar Pradesh
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pungent smell in ac vents. incompetent workshop staff.

Address:New Delhi, Delhi

I purchased honda jazz v cvt (Reg. No. Dl 3c cl 6456) on 24th feb 2017 from courtesy honda. Since then i have been visiting courtesy honda bodyshop in okhla phase 2 for servicing. During my last visit for regular service, i told the service manager that there is some issue with ac as when i turn ac off and keep the fan running, a very pungent smell comes from the vents. After which on advise of service manager and engineer, air filter was...
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R
ruchika26
from Gurgaon, Haryana
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horrible experience of things being stolen from car

Address:New Delhi, Delhi, 110019
Website:www.courtesyhonda.in

I had sent my honda city car for second service after constant reminders from the service station, the lady booked an appointment for 11 am on sat, 12 may 2018. However, when my family member reached there, he was made to wait for 3 hours and car service started at around 2:30 pm. This was least expected and to add to it after calling the lady who had booked the appointment, i was surprised to know that she had not booked the same even after...
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J
jatinder munjal
from Delhi, Delhi
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wrv

Address:Panipat, Haryana, 132103

I have perch aged wrv Honda from ur panipat dealer courtesy Honda on 14th aug 2014.from the beginning i face problem in my car i went so many times but no satisfactory report come to me.one month ago i given complaint about a liquid fallen in the door from left side and their service Eng assured me to resolve problem within 24 hours and he get photographs and a copy of rc .but till today no solution given to me.i am very much fed up for the...
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A
abhi696
from Noida, Uttar Pradesh
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honda wrv gears problems

Address:New Delhi, Delhi, 110024

I have taken new honda wrvfrom courtesy honda (Lally automobile) okhla new delhi. From the first day i bought car the gears are very hard and i register complaint in 1st service they are saying all wrv and amaze have this problem facing and service centre is saying now all prob solved and your gear are perfect now. And now after 2 days again problems start in gears then courtesy honda send one boy his name is vikas from phase-2 okhla he take...
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N
Neha Mantry
from Delhi, Delhi
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battery of car key

Address:110009

My car was serviced in last month. I got the battery of my car keys got changed at the same time only.
Its been just a month and the battery of the key is dead again.
Technically i have two keys. And both had new battery in them and both are dead now.
I was charged 500 something rupees for one battery change. Please help me regarding the same.
I want to file a complaint regarding the poor services offered to...
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A
Ashwani Lal
from New Delhi, Delhi
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Poor service false billing courtesy honda okhla

Address:New Delhi, Delhi, 100065

Am fed up with the extremely low service levels, improper response, no response and irresponsible executives at Courtesy Honda Okhla.
Over and above, possible false billing with poor responsibility levels.
My car number is DL2CAW 8192 registered with Tata Steel Ltd.
I need to speak to some one senior in your organisation to complain.
My contact details are mentioned below.
I await a call back from someone...
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p k jindal
from Delhi, Delhi
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Complaint regarding honda city CAR DL1CM-3050

Address:New Delhi, Delhi, 110034

I currently own a Honda car (HONDA CITY DL1CM3050). I purchased this car from courtesy Honda Wazirpur Industrial Area and have till date got all my car services from that service centre only.

On 5 May 2017 (Friday) I received a call from Country Honda and they told me that they have encountered some problem related to airbags in the car and have to change a part of the same free of cost. I agreed to it.

On morning...
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A
Aash1ma
from Mumbai, Maharashtra
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Ill mannered and Rude Staff

Address:New Delhi, Delhi, 110052
Website:courtesy Honda

This is to bring to your notice that your staff - Kavita @ Courtesy Honda, Wazipur is very ill mannered and rude. My father - Subhash Dhawan who is a senior citizen had gone to your shower room and this girl Kavita spoke to him in a very rude manner and this happened earlier as well. We bought 4 cars in the span of 3 years from your office and with such kind of response if we get, how do you expect us to come again at your show room. My father...
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A
Ashuji20
from Hyderabad, Telangana
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Defective piece of lights

Address:Karnal, Haryana, 132001

I am Very upset with the kind of behaviour i got at the dealership, , despite of resolving the customer complaints .. none of them bothered to speak on the issue and just sent the regret mail that problem cannot be resolved and they didn't answered even one of the four clarifications I questioned from them, which is really unprofessional.
I have the complete chain of conversation which I want to raise in the proper forum so that the...
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D
Dr.J.L.Gupta
from Delhi, Delhi
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Promised Honda connect not provided

Chitra Lahiri
Customer Relationship Management
Honda Cars India Ltd., Greater Noida

Respected Ms Chitra Lahri,

In pursuance to your investigation, I have received mail
from M/S Laily Automobiles denying my claim to get
the Honda city connect.

In this connection, I have to state that I am not happy with the reply
n I have been certainly deceived.
br...
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R
Raj thukral
from Rajkot, Gujarat
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Irresponsible service in wazirpur branch

Address:New Delhi, Delhi, 110054

We have booked vehicle for service yesterday night for service for 11'o clock thursday i. e. for today morning to your executive name vandana in your wazirpur branch but they not send vehicle in this time and around 12.45' o clock, after about 03 hour later she again call me and tell me that today driver santosh is not come so she can not send vehicle till evening. due to such irresponsible and careless behaviour my punjab visit is cancelled....
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S
Shikhar bhatia
from Delhi, Delhi
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Repeat complaints for single matter

Address:Panipat, Haryana, 132103

Underbody engine cover was damaged in march/april and the same was taken to panipat dealership for repair at that time. They just put a new underbody cover that time and left it hanging (Not fitted properly at all). After this my car has been went to dealer ship thrice for same matter. They say that other parts also need to change along with it. But still not able to fix the problem. One time they say that fender lining needs to be changed,...
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Address:New Delhi, Delhi

Courtsey honda lally automobiles pvt. Ltd. Wazir pur industral area delhi-52 (India).
Many things which would not let you take you car to this dealer:
1. Service engineers at this dealer are not competent to look into a problem - rather they would do hit and try and play around with your vehicle to find the issue, but at the end would not fix it
2. Handling of vehilcle within the service unit is at stake - the drivers...
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A
Angad Bhalla
from New Delhi, Delhi
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Against delivery of vehicle

Address:New Delhi, Delhi

Dear sir, I have booked New Honda city VMT PETROL TAFTA WHITE on 02/03/15 The dealer said he will deliver the car by 22/03/15 but till now he hasn't deliver the car..even he is nt giving feedback.now he is saying he has hold my car in silver colour and will deliver by 22/04/15. Tell me what should I do? Please feedback....
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S
sneh1981
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Services

Address:South Delhi, Delhi

I gave my car for service on 01 October 2011 at 10:30 a.m. as per appointment but there was no one to attend and finally when i found someone to attend it was 11 and as the Dealer committed the time of delivery i.e 3 p.m. I reached on time. But the car was not ready. The service advisor was not available though i was trying his mobile number. On contacting the service manager Mr. Anil Sharma, instead of finding any solution to the problem...
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Zuhaib Khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abusing and beating driver

Address:Delhi

My name is shoaib khan and i am a business man cum poltician.I purchased Honda no HR 26 BB 5704 from courtesy honda lally automobile at okhla industrial area phase-2,New delhi in march 8,2010.I had accident of my car by a truck in delhi apro 4 months ago and i gave the car for repair next day at south end honda badurpur new delhi for repair with the commitment that they will repair and give back my car in 30 days.i was relaxed and went to...
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