[Resolved]  Cox And Kings — extra charge and poor service

Booking id: 933331
We travelled through cox and kings to thailand, malaysia and singapore under the package named all of far east from 14th may to 23rd may 2018 which we booked online from website. It was a horrible trip and management by cox and kings' managers were pathetic. Not only during the tour but while booking also we faced cheating from their side. Earlier, we were informed that surcharge will be excluded which made our package of rs.90875 per person. But later forcefully, rs.6112 was charged extra on each ticket which amounted rs.18336 for three tickets as surcharge which was earlier excluded. Failing to pay would have resulted cancellation of our tickets. Also, after this they charged extra amount of rs.2870 just a day before our departure, i. E., 12th may as hike in dollar prices. It was like forcing us to pay the amount, failure of which would have resulted in not getting our visa. They must refund extra amount of rs.21206.