[Resolved]  Cox & Kings India — no response_ egypt tour booking december'19

I have booked with cox and kings kolkata for the winter special egyptian wonders tour. Departure date:- 24th december 2019.

For the same, i have paid rs.95000/- as the booking amount for two persons.

After the event of recent news on shut down of cox and kings kolkata branch, no one over here is responding to my email/ phone calls. Please confirm immediately if the tour is happening.

If not, process my refund request asap and confirm me. Receipt number of my payment[protected]kwicqx (Name - sirshendu sengupta)
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Nov 9, 2019
Complaint marked as Resolved 
Oct 09, 2019

Complaint Status

Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Cox & Kings India Customer Care's response
Dear Mr. Sengupta,

Greetings from Cox and Kings Limited!!!

This is with reference to your post on Consumer Complaints Forum.

Whilst we are in receipt of your post, may we request you to revert with the below mentioned details in order to check and assist you further.

1. Booking Reference number
2. Booking Location
3. Name of the Sales officer.

We look forward for your response.

Thanking You.

Customer Service Team,
Cox and Kings Ltd.
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