[Resolved] Cox And Kings — omg offer not received till yet | |||
HI ALL, THIS IS AGAINST OUR BOOKING NO 934334 DT 24/03/2018, UNDER OMG OFFER FOR OUR TOUR PACKAGE -- THE BEST OF SCHENGEN DT 06/06/2018. WHILE BOOKING THE TOUR WITH ESPECIALLY MR RAJNEESH AND MRS RITIKA SHARMA, YOU HAVE LURED US WITH AN "OMG OFFER" AT YOUR CARNIVAL AT SHANGRILA HOTEL WHILE TAKING THE BOOKING, WHICH YOU HAVE ASSURED US THAT WE WILL BE AVAILING THE BENEFITS OF OMG OFFER BY 30/04/2018. BUT WHILE APPROACHING ON THAT DATE, YOU ALL HAVE DELAYED UP TO 31/05/2018 AND THEN TOLD US THAT YOU WILL GET THE OFFER WHEN YOU WILL RETURN FROM THE TOUR, BUT SORRY TO AFTER SO MANY REMINDERS AND CALLS TO ALL THE COX AND KINGS PEOPLES WHO ARE INVOLVED IN THE BOOKING, THE COMPANY LIKE COX AND KINGS IS JUST DOING FALSE PROMISES ONLY AND TILL DATE WE HAVE NOT RECEIVED ANY OFFER BENEFITS FROM YOUR SIDE. YOU ARE REQUESTED TO KINDLY PROVIDE THE BENEFITS OF THE OFFER WITHIN 2-3 DAYS ELSE WE HAVE TO TAKE HELP OF SOCIAL MEDIA PLATFORM TO SETTLE OUR MATTER. PLEASE TAKE THIS MATTER SERIOUSLY NOW. REGARDS VINEET GUPTA M: [protected], [protected] BOOKING NO - 934334 TOUR NAME : THE BEST OF SCHENEGEN BOOKED BY: RITIKA SHARMA & RAJNEESH On Mon, Apr 16, 2018 at 1:21 PM Ritika (Cox & Kings Holiday Club) wrote: Dear Sir, Please find the below file details : Clients Detail Name: MR VINEET GUPTA Booking Detail Reference: 934334 Pax Count: 4 Hub: Delhi Action Date: 28 Mar 2018 Liaison Officer: Sales Location: HOLIDAY CLUB - SOUTH EX - PART 2 (FRN) Booked By: Ritika Sharma Tour Details Destination: Europe Product: Duniya Dekho - Group Tours Brochure: DD Summer 2018 Tour Name: The Best of Schengen - Summer 2018 Date: 06 Jun 2018 Offer: OMG Offer Regards Ritika Sharma Was this information helpful? | |||
Dec 20, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 Cox & Kings India Customer Care's response Hi Vineet, Thanks for sharing your details. I'm forwarding these, as well as the details of your concern to the relevant team. A representative will get in touch with you at the earliest. Thanks, Team Cox & Kings Verified Support Dec 20, 2018 Cox & Kings India Customer Care's response Hi Gupta, We believe that our team has got in touch with you and provided the required resolution. Thanking you. Regards, Team Cox and Kings | |||
Add a Comment | |||
71%
Complaints
380
Pending
0
Resolved
268
+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
Post your Comment