[Resolved]  Cox And Kings — omg offer not received till yet

Address:New Delhi, Delhi, 110027

HI ALL,

THIS IS AGAINST OUR BOOKING NO 934334 DT 24/03/2018, UNDER OMG OFFER FOR OUR TOUR PACKAGE -- THE BEST OF SCHENGEN DT 06/06/2018.

WHILE BOOKING THE TOUR WITH ESPECIALLY MR RAJNEESH AND MRS RITIKA SHARMA, YOU HAVE LURED US WITH AN "OMG OFFER" AT YOUR CARNIVAL AT SHANGRILA HOTEL WHILE TAKING THE BOOKING, WHICH YOU HAVE ASSURED US THAT WE WILL BE AVAILING THE BENEFITS OF OMG OFFER BY 30/04/2018.

BUT WHILE APPROACHING ON THAT DATE, YOU ALL HAVE DELAYED UP TO 31/05/2018 AND THEN TOLD US THAT YOU WILL GET THE OFFER WHEN YOU WILL RETURN FROM THE TOUR, BUT SORRY TO AFTER SO MANY REMINDERS AND CALLS TO ALL THE COX AND KINGS PEOPLES WHO ARE INVOLVED IN THE BOOKING, THE COMPANY LIKE COX AND KINGS IS JUST DOING FALSE PROMISES ONLY AND TILL DATE WE HAVE NOT RECEIVED ANY OFFER BENEFITS FROM YOUR SIDE.

YOU ARE REQUESTED TO KINDLY PROVIDE THE BENEFITS OF THE OFFER WITHIN 2-3 DAYS ELSE WE HAVE TO TAKE HELP OF SOCIAL MEDIA PLATFORM TO SETTLE OUR MATTER. PLEASE TAKE THIS MATTER SERIOUSLY NOW.

REGARDS

VINEET GUPTA
M: [protected], [protected]
BOOKING NO - 934334
TOUR NAME : THE BEST OF SCHENEGEN
BOOKED BY: RITIKA SHARMA & RAJNEESH
On Mon, Apr 16, 2018 at 1:21 PM Ritika (Cox & Kings Holiday Club) wrote:
Dear Sir,

Please find the below file details :

Clients Detail

Name:

MR VINEET GUPTA

Booking Detail

Reference:

934334

Pax Count:

4

Hub:

Delhi

Action Date:

28 Mar 2018

Liaison Officer:

Sales Location:

HOLIDAY CLUB - SOUTH EX - PART 2 (FRN)

Booked By:

Ritika Sharma

Tour Details

Destination:

Europe

Product:

Duniya Dekho - Group Tours

Brochure:

DD Summer 2018

Tour Name:

The Best of Schengen - Summer 2018

Date:

06 Jun 2018

Offer:

OMG Offer

Regards

Ritika Sharma
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Dec 20, 2018
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
Cox & Kings India Customer Care's response
Hi Vineet,
Thanks for sharing your details. I'm forwarding these, as well as the details of your concern to the relevant team. A representative will get in touch with you at the earliest.

Thanks,
Team Cox & Kings
Verified Support
Dec 20, 2018
Cox & Kings India Customer Care's response
Hi Gupta,

We believe that our team has got in touch with you and provided the required resolution.
Thanking you.

Regards,
Team Cox and Kings
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