[Resolved] Cox And Kings — staff of cox and kings (ms tanvi - from ghatkopar office) | |||
We have inquired about paris tour in cox and kings on feb 2017. Ms tanvi from ghatkopar office of cox and kings approached us for the same. We have done initial payment to her on 15th feb 2017. But due to some reason we were unable to get the visa hence we asked the refund of funds which we have already paid. They have not yet refunded our money till date. Started avoiding our calls. When we call from another number calls are getting answered. Till date we have not received our funds. Was this information helpful? | |||
Mar 22, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 Cox & Kings India Customer Care's response Dear Ms. Gaonkar, Greetings from Cox and Kings Limited!!! This is with reference to your feedback posted on Consumer complaint forum. Whilst we are in receipt of your feedback, we wish to inform you that the contents of your communication are being looked into and we shall revert to you shortly. May we request your patience and understanding in the interim period. Thanking you. Regards, Customer Service Cell www.coxandkings.com Verified Support Feb 19, 2018 Cox & Kings India Customer Care's response Dear Dhanashre Gaonkar, Greetings from Cox and Kings Limited! Whilst we acknowledge the receipt of your communication, may we request you to share your concern on [protected]@coxandkings.com along with below-booking details in order to assist you further : a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking We look forward for your response. Thanking you. Regards, Team Cox and Kings Verified Support Feb 19, 2018 Cox & Kings India Customer Care's response Dear Ms. Gaonkar, Greetings from Cox and Kings Limited!!! This is with reference to your feedback posted on Consumer complaint forum. Whilst we are in receipt of your feedback, may we request you to revert with the below mentioned details in order to check and assist you further. 1. Booking Reference number 2. Departure Date 3. Booking Location 4. Name of the Sales officer. We look forward for your response. Thanking You. Regards, Customer Service Cell www.coxandkings.com | |||
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