[Resolved]  Cox And Kings — Terrible tour experience with Cox and Kings - Avismarniya Europe Trip

Address:Pune, Maharashtra

Do not go with Cox & Kings!!! They just show flashy pamphlets & seem to be cheaper than other Travel Companies, but ultimately you'll regret your choice. There was no tour guide provided throughout most part of the trip. The coach captain was terrible...he didn't know the routes (even to the Hotels) & we lost our valuable site-seeing time in the bus finding the way. We had to miss a couple of events because we were not able to reach the place on time. There was no support from Head Office. We were just left in the hands of an inefficient tour manager. We regret choosing Cox and Kings over better Travelling Companies like Kesari or Veena World.
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Sep 3, 2016
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2015
Cox & Kings India Customer Care's response
Hi Vasant,

We would need you to share with us the below travel details so that the concerned team can get in touch with you.
Travel details we may require are as follows:-

Email Address:
Booking Location:
Departure Date:
Package:
Contact No:
Booking ID:

Warm Regards,
Team Cox & Kings India
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