[Resolved]  Cox & Kings India — bad service

Booked family group tour in february for corbett and nainital wants to go with group tour inspire having number of options for customised tour children wanted group tour so selected 19 april group tour on 12 february while booking they not told that it is difficult to form group taken full charges and before 7 days of departure your mail comes and told that only 4 bookings done group not formed so you hv to go customised as per terms and conditions and pay for lunch all enrtramce charges jeep safari boat riding etc then i asked your office to pay difference as all lunch and boating and safari i hv to make now myself but they denied then i ask for change one night stay from delhi to other place as now it is customised tour then company saying no all booking done already then how safari booking remained and i hv to pay it separately not cooperating rawal taken bookings but not told no one booked yet and see other dates or petiwala not responding on calls very bad experience despite of paying full amount in advance now my tour cost going high budget due to this cheap peoples of cox and kings otherwise i think it is policy of company to take group bookings and then convert it into customised booking and saying not booking done and when asking for changes saying all bookings done never book trip again with you and suggest peoples and freinds on social media not to book tours of cox and kings