[Resolved] Cox & Kings India — company cheat on itinerary | |||||
Refund Amount for non providing trip as per itinerary.// BID: 756834 // Mr. Anshul Suryawanshi // Dep. Date : 04 May 17 Company practices fraud with customers and fake commitment by non providing trip as per iteniery as well as non refund money. Sent: Thursday, January 11, 2018 10:17 AM To: [protected]@coxandkings.com; Hani Sharma; [protected]@coxandkings.com; 'Sahil Taneja'; 'Akash Goyal'; Manish.[protected]@coxandkings.com Subject: Re: Refund Amount for non providing trip as per itinerary.// BID: 756834 // Mr. Anshul Suryawanshi // Dep. Date : 04 May 17 Dear All Kind Attention : Ms. Andrea Dsouza, Mr. Manish Kajania, Mr. Hani Sharma, Mr. Akash Goyal, Mr. Sahil Taneja Are you guys doing with all customer like this ? You are such a reliable company and doing act like cheater company. You loose goodwill from customer, really surprise to see such kind of attitude. Let social media and all social site have to know about your working and cheater with this mail i[censored]nable to get reply within 2 working days. I do not want to do such activity but you people force me to do as not left any other option. I have shared all the facts but failed to receive any details from your end and unable to get answer on my raised query. If person having genuine problem and concern he can fight till the end. I have all genuine reasons which I already shared. All you people make wrong commitment with traveller and not provided things as per shared Itinerary. I'll also share all the links once posted so that we can have discussion publicly and let people of India know about such kind of working. I have listed many other traveller who have face same kind of problem. Please be clear whether I get refund with voucher or not. Regards Anshul Was this information helpful? | |||||
Mar 9, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Feb 06, 2018 Cox & Kings India Customer Care's response Dear Anshul, Greetings from Cox and Kings Limited! Whilst we acknowledge the receipt of your communication, may we request you to share your concern on [protected]@coxandkings.com along with below-booking details in order to assist you further : a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking We look forward to your response. Thanking you. Regards, Team Cox and Kings | |||||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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