[Resolved] Cox & Kings India — file no 933540 | |||||
I was scheduled to travel in june but i was told that the money has not been received. I accordingly forwarded the transaction reference number. I was again told that the money against this reference has not been received. I also forwarded the bank statement which was once again not accepted. Now i have a got a confirmation from the bank that the money has been transferred to cox and kings. I forwarded the same but i was told to sign booking form with travel itinerary for june and that there may be a postponement fee now levied as i cannot travel now in june. I have already suffered enough harassment from running pillar to post for proving that the transaction has already been made. Now to pay extra for the travel will be a further burden on me. Kindly resolve this matter Was this information helpful? | |||||
Aug 1, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Jun 22, 2018 Cox & Kings India Customer Care's response Hi, We apologize for the experience, and are taking your feedback extremely seriously. Please share your following contact and booking details via inbox, so we can look into what went wrong. a. Booking reference number b. Registered email id provided while booking | |||||
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