[Resolved]  Cox & Kings India — instant russia 2405 bkg id 1092083

Address:Cox And Kings, Ahmedabad, Gujarat

Booked the above tour at ahmedabad on 18th april' 19.

We were told by email that we shall get our passports & visas by 13th or 14th of may.

Now, we have to leave ahmedabad on 23rd may to board flight on 24th may from mumbai to russia.

It is 10. 30 pm of 22nd may and so far our passports & visa etc have not been delivered to us at ahmedabad.

No one is bothered at cox and kings.

Pathetic services of cox and kings ahmedabad office.

Sunil magon
Ahmedabad
Was this information helpful?
No (0)
Yes (0)
Jun 24, 2019
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
Cox & Kings India Customer Care's response
Hi Sunil,
Our apologies. We're forwarding the details of your concern to the relevant team. A representative will get in touch with you at the earliest.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cox & Kings India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    380
    Pending
    0
    Resolved
    268
    Cox & Kings India Phone
    +91 11 2676 8811 [New Delhi]
    +91 80 2223 9192 [Bangalore]
    +91 44 2836 3000 [Chennai]
    Cox & Kings India Address
    Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Cox & Kings India contact information