[Resolved] Cox & Kings India — mayan, shrey & cox n kings | |||
I took a package of bali from mr. Mayank branch rajouri delhi office of approx 106880. Bali airport got closed on the scheduled flight day of my trip. He promised me to give the refund. I am tring to get the refund from past 1mnth during which he left the job and mr shrey took the charge he again promised to give the refund by 14.12.2017 but no amt has been credited in my account. Then again he promised to give the land package refund by 21.12.2017 as he told that airlines has not yet refunded the amount whereas i got the information from malindo office in mandi house that we have refunded whole the amount many days back. Still on 21.12.2017 he said that i dont have refund of land and airways package. All the people in that office are simplying lying. Even we talked with rm also still there is no refund. Everyone have different story but no one is ready to give the amount. Another thing these people only refund on fridays but take the payment on all days. I will never ever suggest anyone go to cox and kings. Specially in this branch as a lot of complaint are there for these people on facebook. Was this information helpful? | |||
Jan 29, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Dec 29, 2017 Cox & Kings India Customer Care's response Dear Guest, Greetings from Cox and Kings Limited! Whilst we acknowledge the receipt of your communication, may we request you to elaborate your concern on [protected]@coxandkings.com along with below booking details in order to assist you further : a. Booking reference number b. Tour Name c. Departure Date d. e-mail address registered at the time of booking We look forward for your response. Thanking you. Regards, Team Cox and Kings | |||
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Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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