[Resolved] Cox & Kings India — mental harassment and not providing refund | |||
Dear sir My name is sahil dhingra we had booked services through cox and kings for bali. They literally delayed the package for more than 20 days and every time this company employees used to haress me. We had deposited 90000 rs in the company for flight bookings Now after 20 days of repeated harassment we shifted to other company and booked the rest of the package. Now the flight cost which they told me was 78000. They are denying now to refund my 12000 rs This company is literally harassing customers not giving proper service and then also deducting money Why?? I have all the proofs on mail Kindly help me get my full refund of 12000 back Involved poeple :- shabbir bookwala/ ajay ambekar/ meher gotla / aashique shaikh and nitin menon Was this information helpful? | |||
Dec 9, 2017 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 Cox & Kings India Customer Care's response Dear Sahil Dhingra, Greetings from Cox and Kings Limited! Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further : a. Booking reference number b. Booking Location c. Departure Date d. e-mail address registered at the time of booking We look forward for your response. Thanking you. Regards, Team Cox and Kings | |||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
Greetings from Cox and Kings Limited!!!
Sub: Booking Id: 858304, Bali And Singapore Ready Made tour Dated 26th October 2017.
This is with reference to your feedback posted on Consumer complaint forum.
Whilst we are in receipt of your feedback, we wish to inform you that the contents of your communication are being looked into and we shall revert to you shortly.
May we request your patience and understanding in the interim period.
Thanking you.
Regards,
Customer Service Cell
www.coxandkings.com