[Resolved] Cox & Kings India — money is not refunded by last 20 days | |||
I booked at all India tour package at Kerala on 19.5.18 and I will through online and the online payment of 35000. But they didn't have arrangements till last minutes... They told my company having funds problem so tour planning not arranged, will refund ur amount... But till date we r not refund...Daily make a cal to him but they didn't attend d cal. Finally we get fear they are cheating and fraud... We are soo upset .please make any actions from ur side Pls sir/ mam... Was this information helpful? | |||
Jul 8, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Jun 07, 2018 Cox & Kings India Customer Care's response Dear Ms. Barathi, Greetings from Cox and Kings Limited!!! This is with reference to your feedback posted on Consumer complaint forum. Whilst we are in receipt of your below email, may we request you to revert with the below mentioned details in order to check and assist you further. 1. Booking Reference number 2. Departure Date 3. Name of the Sales officer. We look forward for your response. Thanking You. Regards, Customer Service Cell www.coxandkings.com | |||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
We apologize for the experience, and are taking your feedback extremely seriously. Please share your following contact and booking details, so we can look into what went wrong.
a. Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. e-mail address registered at the time of booking
Warm regards,
Team Cox & Kings India