[Resolved]  Cox & Kings India — money not refunded even after taking visa and travel protection plan

Bad experience from cox and kings bookings i’d 1065154
Fraud company
Glimpse of cox and kings and the designated tour date was from 1 apr 2019 to 8 apr. I have taken vpp and tpp to seek protection for visa cancellation. Later on i was informed that my tour was rescheduled from 8 ap to 15 apr 2019. With great pain i rescheduled my leave also. But my visa was rejected by embassy and as per vpp i am eligible of refund as per vpp and tppafter deducting all applicable fees. Total amount. I paid was rs 116250. To my dismay even after 25 days so called cox and kings have bothered to refund the amount. On 17 apr i called their kochi office and they have very rudely told me that they do not know any thing about the payment details. I have numerous e mail in which they have agreed to refund the money. This is nothing short of cheating and as a consumer i tell it is a worst travel agent.