[Resolved] Cox & Kings India — money seekers | |
Worst travel agency...!! Once payment was done there was no proper follow up. Secondly they do good business by not issuing visa on time and casually ask to cancel the trip. So talking in more detail, this was my customize package for Singapore Malaysia trip. The day before my tour by evening 6.35 pm my agent from Mumbai- andheri branch calls me and gives the news that my visa has not been issued and we canât do any help & you have cancel your tour. I had done the payment of 3lakh+ amount and he was asking me casually to cancel the trip without giving me any refund. They were just trying to gain monetary gains by not issuing us eVisa. We seeked help from a family friend of ours and got the Malaysian eVisa within 45mins before the night of departure. We got to know later from another agent that this people had applied multi-entry visa for us which wasnât needed and was obviously complete ###. The agent had taken responsibility of visa processing and had taken charges as well but still he didnât do his job and we ended paying the visa fee twice. NEVER EVER TRUST COX and KINGS...!! It was worst experience. Was this information helpful? | |
Aug 30, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 Cox & Kings India Customer Care's response Greetings from Cox and Kings Limited!!!This is with reference to your below email of date. Whilst we are in receipt of your below email, may we request you to revert with the below mentioned details in order to check and assist you further. 1. Booking Reference number 2. Departure Date 3. Booking Location 4. Name of the Sales officer. 5. Email Address Should you require any further assistance please do not hesitate to write to us at [protected]@coxandkings.com. Thanking You. Regards, Customer Service Cell | |
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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