[Resolved]  Cox & Kings India — no cashback yet

Address:SVS Patels callisto aparttment, 560092

Hi,
I booked a trip to Singapore through Cox and Kings in Oct 2018. i made the payment through HDFC Debit card and they said there's an offer of 10% cashback if i pay 80, 000 in first transaction. i did the payment in co-ordination with Cox and Kings employee. payment was done successfully. everything went smooth.

they said within 90 days my cashback would come but it been more than 150 days and no cashback yet.

im chasng the cox and kings customer care both through email and call but they say they are checking on it.

3 months and still they're checking on this??????

i would say it's a pathetic service by Cox and Kings. i'm fade up of chasing them again and again.

below are the details of my trip booked.

"Singapore trip// Booking Id - 1040224 // 24th October 2018 // Mr. Sumit Verma "

call me for any help.

Sumeet Verma - [protected]
Was this information helpful?
No (0)
Yes (0)
May 20, 2019
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
Cox & Kings India Customer Care's response
Hi Sumeet,
So sorry about the experience you had to face.Thanks for sharing your details. We're forwarding these, as well as the details of your concern to the relevant team. A representative will get in touch with you at the earliest.
Verified Support
Jun 10, 2019
Cox & Kings India Customer Care's response
Hi Sumeet,
We believe that our team has got in touch with you on your concern and provided the required resolution.
Thanking you!

Regards,
Team Cox and Kings
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cox & Kings India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    380
    Pending
    0
    Resolved
    268
    Cox & Kings India Phone
    +91 11 2676 8811 [New Delhi]
    +91 80 2223 9192 [Bangalore]
    +91 44 2836 3000 [Chennai]
    Cox & Kings India Address
    Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Cox & Kings India contact information