[Resolved] Cox & Kings India — non refund of money | |||
I had booked a family trip to america through cox and kings kochi branch this june, accordingly paid almost 5lakh rupees within two weeks as per their demands. Very conveniently they cancelled the trip in the first week of july saying not enough passengers. Now since three weeks i have been following up for my refund and they have not done so giving childish excuses. And the way the staff gets irritated it’s as if i’m asking money from them. Highly pathetic for such a company Didn’t know cox and kings runs their business on people’s borrowed money like this I wouldnt recommend anyone in right sense to deal with u Was this information helpful? | |||
Sep 3, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Jul 31, 2018 Cox & Kings India Customer Care's response Hi, We apologize for the experience, and are taking your feedback extremely seriously. Please share your following contact and booking details via inbox, so we can look into what went wrong. a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking Warm regards, Team Cox & Kings India | |||
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