[Resolved] Cox & Kings India — not received the cashback promised | |
Hi I have travelled with cox and Kings on 24th December 2017 with booking I'd 896650. While booking I was promised that I will get a cash back of RS 6800 after one week of completing my trip. Now its been around 5 months and I have contacted the customer care a million times and never got a proper reply. The customer care is acting very irresponsibly in support. In around 10 times I called the customer care executives gave lame reasons to connect my call to the person who promised me the cash back and they neither provided call back nor helped me forward. I am deeply irritated with this Was this information helpful? | |
Jun 20, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support May 15, 2018 Cox & Kings India Customer Care's response Dear Mr. Manikanta, Greetings from Cox and Kings Limited!!! Sub: Booking Id: 896650, Hills And Backwaters Of Kerala tour dated 24th December 2017. This is with reference to your feedback posted on Consumer complaint forum. Whilst we are in receipt of your feedback, we wish to inform you that the contents of your communication are being looked into and we shall revert to you shortly. May we request your patience and understanding in the interim period. Thanking you. Regards, Meher Gotla Customer Service Cell www.coxandkings.com | |
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