Cox & Kings India — Pathetic arrangement

Address:Mumbai City, Maharashtra
Website:www.coxandkings.com

Your confirmation details
Date 10 june 2016
File number 2016dom1622262

Travelling to kailash mansarovar travel date 16th june 2016

Your managers has left the sight at nepal gunj
My mom dad are feeling helpless
They are sitting in sun since 7.30 in morning till now ie. 2.30
No arrrnagement for food and water,
Above that to put salt on pur wounds the emergency contact numbers are saying that they are thinking what can be done..

I mean you guys need to think after sending the tour to nepal gunj.. Ie. On fourth day of the itenary..

I mean are u guys really a tour operator, or some taxi drivers..?

Ms. Diana besania +91 - [protected] mumbai saying she cant do anything as this matter is of rachana vyas..
" my question is if she cant don anything then y the hell u gave ur number in the emergency call details

Plus ms. Rachana vyas +91 - [protected] mumbai is saying they cant do anything about it.. She need some time... Why the hell you guys need more time then actually we have booked the tour before three months.. Do cox n kings need three months to book a flight which is part of there itenary.

I mean itna time to ek ladki kisi proposal ko accept karne ke liye nahin leti..
The way miss rachna replies ki she need more time is something like
U guys are running a matrimonial service or u running a travel agency that u need more time to think..


What a pathetic service

You guys are hell of this earth..
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Cox & Kings India customer support has been notified about the posted complaint.
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Comments

Dear Rishi,

Thank you for sparing time to give us your feedback. It is a matter of concern to note that your experience has not been rewarding.

We would appreciate if you can share your contact details// Booking or Enquiry id// Name of the Package booked on [protected]@coxandkings.com for us to assist you in a better way.

Regards,
Team Cox & Kings India

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