[Resolved]  Cox & Kings India — Poor service not as per itinerary

Address:New Delhi, Delhi, 110029
Website:www.coxandkings.com

Ref : American Bonanza 13days/14 nights departure New Delhi 22nd July 2016.
Dear Sir
As per itinerary. on Day 1 we were promised illumination tour of Times Square but the promised tour did not take place. We were deprived of Times Square.
Day 1 after the tour Dinner was guaranteed. But no Dinner were provided and we had to sleep empty stomach.
In Washington DC we were promised guided tour. But the guides always came late and hence the tour could not be completed.
We request compensation to be provided to us for bad and poor service.

Thanking you

Anuj Baranwal
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Sep 30, 2016
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Cox & Kings India Customer Care's response
Hi,

Please do mail us your details on [protected]@coxandkings.com so we can assist you in a better way.
Regards, Team Cox & Kings India
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