[Resolved]  Cox & Kings India — price difference for marvels of russia departure date 21st july 2017

Address:

781003

We were charged rs.224598 for two persons for the above mentioned tour, though booking was done on 5th mar'17 at a function organised at hotel brahmaputra ashok guwahati in presence of some officials from your kolkata office. Advertisement and assurances were given that on booking on that date the govt. Tax whatever payable will be paid by your company.
On reaching moscow, to our utter surprise we came to understand that one of our fellow tourist dr. Parag barman who happens to be from guwahati (Same as mine) and who have arranged the same tour from your guwahati office (Same as i did) was charged rs.210913 for two persons.

Now why for the same tour and on the same date and arranged by the same guwahati office i was charged rs. 13685 more.

Please arrange for refund of rs.13685 at the earliest possible.

I would like to mention that the above was our fourth venture abroad through your company. June'12_ europe, july 14_ china, jan'16 egypt.

The above price disparity to one of your regular customer was totally unexpected and unacceptable.

Sujnyan dutta
H/no. 19,
Gandhibasti tiniali
Guwahati _ 781003