[Resolved] Cox & Kings India — really disappointed by cox and kings

Munish51

from Narwana, Haryana

Address:

Yamuna Nagar, Haryana, 135001

I had booked my tashkent trip which is on 27 feb 18 and till now i have nothing got in my hands after doing all payments also like hotel vouchers and flight details and visa status. When i use to ask them they have no answer and tell me will update you. Only 6 days left still they will update me.
This is the service they give to customers
Even they don't call also after payment is done we have to call again and again to know whats going on.
And before payment they use to call 5 times a day. See the difference
Booking refference 895626

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Mar 23, 2018

Complaint marked as Resolved

Cox & Kings India customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Cox & Kings India Customer Care's response Dear Mr. Goyal,

Greetings from Cox and Kings Limited!!!

Whilst we acknowledge the receipt of your communication, wish to inform you that the contents of your communication are being looked into and we shall revert to you shortly.

May we request your patience and understanding in the interim period.

Thanking you.

Regards,
Team Cox and Kings

Feb 21, 2018

Updated by Munish51 Still no solution from your side I got
Only 4days left and the situayion is same.