[Resolved] Cox & Kings India — refund for cancellation still not received | |||||
Due to an error on the website of cox and kings, the package that we booked was not available at the price displayed on the website. Hence we asked for cancellation of the booking and refund of the booking amount of rs. 14, 114/- We have been coordinating back and forth with the representative mr. Moinuddin but we have not received the refund, or a timeline by when the same will be processed. This is sheer negligence and poor customer management. The delay is unacceptable as the fault in this case is completely of cox and kings. Was this information helpful? | |||||
Oct 26, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Cox & Kings India Customer Care's response Hi Kimaya, Our apologies. We request you to be a little patient as our team is working on contacting you at the earliest. Alternatively, you can call us on our number:[protected]. Warm Regards, Team Cox and Kings India | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
380
Pending
0
Resolved
268
+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
Post your Comment